© TLCole Digital Media 2020
All Rights Reserved.
What type of information is collected from you?
We collect your name and email address necessary to set up your account and process your transaction. Any credit card or any payment processor details are not held by us, it is collected by our third party payment processors, who specialize in the secure online capture and processing of credit/debit card and payment transactions, as explained below.
How do we collect information from you?
Direct Sign Up with the Application - When you sign up to use TLCole Digital Media, we collect your name, email address, credit card information, and other information necessary to process your transaction. The credit card details you provide are collected and stored by Stripe and discussed in detail in the Payment section.
Video Testimonials - We collect video testimonials when you voluntarily use our video review service.
Sign Up using Third Party Platforms - We collect information from you when you sign up and purchase our products and offerings using third-party platforms specifically PayPal, Stripe or merchant processing. The information we collect are limited only to your name and email address.
How We Use the Information We Collect
We use your information in the following ways:
To create a login account for you to be able to process your transaction or for you to be able to gain access to our system.
To process your inquiries and otherwise deliver customer service.
To process your payments, we share and use Payment Information as described below (Payment Information).
To control unauthorized use or abuse of the Offerings and our other products and services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.
To communicate directly with you, including by sending you newsletters, promotions, and special offers or information about new products and services. Your opt-out options for promotional communications are described below (Your Controls and Choices).
How We Use the Information We Collect
We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances:
We use your voluntary video testimonials in marketing materials and ads to market our products and service.
We may share your personal information for communication, process your inquiries, and otherwise deliver customer service;
We may share your personal information with third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, or providing, maintaining, and improving the features and functionality of the Offerings, among other things. For example, we may provide personal information to our service providers for direct emailing of our newsletters or notifications of our product/service offerings;
We may pass your information to our third-party service providers, agents subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (email delivery system and query procedure system). However, when we use the third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes;
We may share your Payment Information to process your payments, as further described below (Payment Information);
We share your information with specific third parties who assist us in taking care of you (such as the password-protected, secure service above), who agree to keep your information confidential. We will also release your information as required by law or if necessary to protect our legal rights, to comply with a judicial proceeding or court order, to prevent abuse of TLCole Digital Media, or to prevent threats to others or illegal activities;
Circumstances may arise where we may decide to sell, buy, merge, or otherwise reorganize our business in the United States or elsewhere, or where we may decide to share, rent, buy or sell business assets for the purpose of reorganizing, developing, or expanding our business. It is our policy to seek appropriate protection for information in these types of transactions. In the event that our entire company or the TLCole Digital Media application asset is acquired, customer information will be one of the transferred assets.
Your Controls and Choices
Do We Respond to Do Not Track Signals? - Do Not Track is a privacy setting you can change in your website browser, so your activities cannot be tracked from website to website. We do not respond to Do Not Track signals in browsers, because we do not track your activities across different websites.
Communication Preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Offerings (unsubscribe). You may also send us an email at firstname.lastname@example.org signifying your intention to be delisted to our mailing list. Please note, however, that you may be unable to opt-out of certain service-related communications.
How Do We Protect Your Information?
We use various security measures to maintain the safety of your personal information, including hosting your data on a secure server and/or a third-party password-protected, secure service. Any third-party secure service we use will keep your information confidential, will not sell or share your information, and will not contact you directly. Billing and payment data are handled by Third-party applications and considered to be encrypted whenever transmitted or received online.
We do not sell your content or information or share it with any third party. Furthermore, your information and content is not listed publicly or encouraged by Search Engines to crawl. Your content is not attributed to you on a public URL unless you directly share such content publicly. All content that you upload is stored on servers selected by TLCole Digital Media; such content is not deleted but is kept by or for TLCole Digital Media.
How you can access and update your information?
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. You may access, review, correct, update, change or delete your information at any time. To do so, please contact us at TLCole Digital Media.
We may retain your information as necessary to support the Offerings, comply with our legal obligations or resolve disputes.
Information Regarding Children
Questions Regarding This Policy